Complaints

Although we aim to provide you with excellent service, it may happen that our efforts do not meet your expectations. In that case we kindly request that you to contact us. We will gladly explore the possible options with you. If the outcome is not satisfactory, or if you wish to file a complaint immediately, you can do so at the following address:

Email: helpdesk@momentum.ventures

Address:

Momentum Global Ventures B.V.
Cruquiusweg 111-R
1019 AG, Amsterdam
The Netherlands

We kindly request that you describe the complaint fully and clearly, including your name, address, and place of residence.

Once we receive your complaint, we will send you an acknowledgment of receipt. If your complaint is fully and clearly described with the abovementioned details, we will provide a substantive response by phone or email within 14 days after the acknowledgment of receipt.